This privacy policy was updated on 5-25-2018
Touchstone Research, Inc. builds and manages conducts online consumer panels and communities and conducts opinion surveys, community activities and various kinds of quantitative and qualitative research. Touchstone Research, Inc. (collectively with its affiliates, subsidiaries and divisions, including ChildResearch.com, together "Touchstone Research" or "TSR" or "we" or "us") is firmly committed to protecting your privacy.
This Privacy Policy explains how we collect, store, use, and disclose your Personal Information (as defined below) and certain other information that we receive from you via this panel website, including the associated online opinion panel, community, forums, blogs, member generated polls, chat, etc. ("Panel").
Below is an overview of our privacy practices, click [here] for the complete Privacy & Safety Policy as detailed [below]:
What Personal Information Do We Collect? | The types of personal information that we collect include:
Click [here] to learn more. |
Do We Use Cookies and Similar Technologies? |
Click [here] to learn more. |
How Do We Use Your Personal Information? |
Click [here] to learn more. |
Who Do We Share Your Information With? |
Click [here] to learn more. |
How Long Do We Retain Your Information? |
As long as necessary for our legitimate business purposes, and as otherwise permitted by applicable law. Click [here] to learn more. |
What Rights/Choices Do You Have? |
You have the right to access, correct, and withdraw your consent to for the use of your data. Click [here] to learn more. |
Where Is Your Information Used? |
We collect and receive information from inside and outside of the United States. We store and use your data in the United States. We protect your personal information when it is transferred outside of your country of residence through the use of Standard Contractual Clauses. Click [here] to learn more. |
Other Important Information |
Click [here] to learn more. |
How Can You Contact Us? |
Phone: 1-800-409-2665, |
We collect three kinds of information:
We may use information you submit or that we maintain about you or other household members to tailor your and their experience on our website.
The types of personal information that we collect include:
Cookies. Cookies are small information files that are placed on your computer when you visit a website. We use cookies on our sites to:
You can opt-out of cookies in the preferences or options menus of your browser. If you decide to block one or more cookies, the website may not function correctly, also survey functionality may be impaired.
If you use our sites without changing your browser settings, we'll assume that you're happy to receive cookies on our sites.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org, or www.aboutcookies.org.
Do Not Track (DNT). As no standard has been adopted for do not track signals, our sites do not respond to "do not track" signals at this time.
Log Files. web servers use log files to record data about our website visitors' movement on the site. This is common with most websites and is used to analyze site visitor website interface and produce website traffic statistics. This information typically includes:
The log file may also keep track of what resources were loaded during each visit, such as images, JavaScript, or CSS files. The purpose is not to identify individual visitors but to monitor site traffic and trends.
Digital Fingerprints. general, digital fingerprinting technologies assign a unique identifier or "Machine-ID" to a user's computer to identify and track the computer. We analyze publicly available information and data obtained from the computer's web browser and from other publicly available data points, including without limitation the technical settings of the computer, the characteristics of the computer, and the computer's IP address, to create a unique identifier assigned to the computer.
For data quality control purposes only (e.g. identifying fraudulent respondents), Touchstone Research, Inc./ChildResearch.com will:
Any unique identifier(s) received or obtained by Touchstone Research, Inc./ChildResearch.com and linked to a specific individual will be protected in accordance with this privacy policy.
Our third party service providers perform these functions on our behalf under confidentiality agreements.
We will also share your personal information:
If you use the Community Features such as the Community Forum Area on our website to post blogs, bulletins or chat with fellow community members, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. If you give permission for your child to participate in a community activity such as a forum on our site that permits minors' participation the community rules will forbid members from posting personal information, you must instruct your child not to post personal information and to abide by the Rules of the community. We will remove personal information submitted in these community activities once we become aware of it but we are not responsible for the personally identifiable information submitted in these forums.
We retain personally identifiable information for as long as necessary for our legitimate business purposes or in accordance with a particular study agreement and as otherwise permitted by applicable law.
The Panel site provides all panelists the opportunity to access personally identifiable information about themselves by clicking [here] to fill out a Subject Access Request Form, using the Contact Us on the website or sending a letter to the mail address listed above, they can review the personal information about themselves and their household, update, correct the data, or indicate that they wish to withdraw from participation in The Panel. You may be asked to verify your identity, including by providing your full name or email address. There are no costs to you for exercising your right to access your personal information, or to request further information on our Privacy Policy or practices.
Panelists can also request that their personally identifiable information be deleted by clicking [here] to fill out a Subject Access Request Form, using the Contact US on the website or sending a letter to the mail address listed above. Once the request is received the panelist information will be permanently deleted from our database.
We have appointed DP-Dock in Germany to act as our GDPR representative in the EU. Our representative can be contacted as follows:
Email: touchstone@gdpr-rep.com
DP-Dock GmbH
Ballindamm 39
20095 Hamburg
Germany
Tel: +49 (0) 40 99999 - 3430
Fax: +49 (0) 40 99999 - 3332
www.dp-dock.com
We collect and receive data from inside and outside of the United States.
To ensure that EU personal data is adequately protected when transferred outside the EU, the Data Protection Directive 95/46/EC and, as of May 25, 2018, the General Data Protection Regulation mandate that such transfers take place using certain legal mechanisms described in this EU Data Protection Unit FAQ.
We will use European Commission-approved Standard Contractual Clauses as a legal mechanism for data transfers from the EU. As explained in the EU Data Protection Unit FAQ, these clauses are contractual commitments between companies transferring personal data, binding them to protect the privacy and security of the data. We use Standard Contractual Clauses so that the data flows necessary to provide, maintain, and develop our Panels take place legally.
Although we take reasonable precautions to protect the information we collect on this site, no data transmission over the Internet can be guaranteed to be 100% secure. The Internet by its nature is a public medium, and we encourage you to use caution when disclosing information online. Once we receive your transmission, we make our best effort to ensure its security on our system; however, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.
Parents/legal guardians who are registered Panelists are not required to but may, at their discretion, allow other family members to participate in studies/surveys, community or other Panel activities on a per project basis. Parents or legal guardians who are registered Panelists may permit their children to participate in surveys, studies and other Panel activities anonymously or, alternatively, parents/legal guardians who are registered Panelists may provide their child's first name so that invitations may be personalized for their child and points can be assigned in the parent account with the child's name associated. The parent/legal guardian decides whether to permit their child's participation for each study/survey or Panel activity. All communication from Touchstone Research, Inc../ChildResearch.com. with children is done through obtaining the parent or legal guardian.
This web site contains links to other sites that are not owned or controlled by the Touchstone Research, Inc.. Touchstone Research, Inc. is not responsible for the privacy practices of other websites. We encourage you to be aware when you leave our website, and to read the privacy statements of any website that collects personally identifiable information.
Before collecting personal information from children under age 13, a parent or legal guardian must first give permission.
Parents or guardians who are registered Panelists may choose to add or remove their child's first name for personalization purposes at any time by logging in and using the "My Household" link or end their participation permanently also by using the "Cancel Membership" link, or either via email by using the Contact Us on the website.
The Panel site provides all panelists including parents and guardians the opportunity to access personally identifiable information about themselves and their child(ren) and households by using the Contact Us on the website or sending a letter to the mail address listed above, they can review the personal information about their child(ren) and households, update, correct or delete the data, or indicate that they wish to withdraw permission for their children to participate. You may be asked to verify your identity, including by providing your child's name and your full name or email address. There are no costs to you for exercising your right to access your or your child's personal information, or to request further information on our Privacy Policy or practices.
If we decide to change our privacy policy, we will post those changes to this Privacy Policy, and we will either email you, or put a notice on our home page and other places we deem appropriate so that you are aware of the changes. We will obtain prior parental consent if any changes we make to this Policy affect users under the age of 13 in a way that requires such consent under COPPA. We reserve the right to modify this Privacy Policy at any time, for any reason, at our sole discretion, so please review it frequently. I f you use the website or continue to participate in the Panel after the changes become effective it will signify your acceptance of such changes. The Privacy Policy applies to any information we collect or receive about you from any source.
If you have questions or concerns about our Privacy Policy that aren't addressed below, you can contact us by calling: 1-800-409-2665, or simply click here, or write:
Touchstone Research, Inc./ChildResearch.com
14 Business Park Drive
Suite 7
Branford, CT 06405
Attention: Panel Privacy Policy
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